Question 1

What is Hozma.tech?

Accepted Answer

Hozma.tech is an all-in-one business management platform combining POS, ERP, payments, and hardware into a single integrated solution designed for Saudi businesses.

Question 2

Who is Hozma.tech for?

Accepted Answer

Hozma.tech is designed for retail, food & beverage, and service businesses of all sizes across Saudi Arabia.

Question 3

Is Hozma.tech available outside Saudi Arabia?

Accepted Answer

Currently we focus on Saudi Arabia. Contact us for information about availability in other regions.

Question 4

How much does Hozma.tech cost?

Accepted Answer

We offer flexible plans starting from a basic package. Visit our pricing page for full details.

Question 5

Are there hidden fees?

Accepted Answer

No. Our pricing is fully transparent — what you see is what you pay.

Question 6

Can I upgrade my plan later?

Accepted Answer

Yes, you can upgrade or add modules at any time. Changes take effect on your next billing cycle.

Question 7

Is Hozma.tech cloud-based?

Accepted Answer

Yes. Hozma.tech runs fully in the cloud with automatic backups and updates — no server maintenance required.

Question 8

Does it work offline?

Accepted Answer

The POS module supports offline mode and syncs automatically when connectivity is restored.

Question 9

Can I integrate with other systems?

Accepted Answer

Yes. We offer integrations with delivery aggregators, accounting software, and attendance systems.

Question 10

How do I get support?

Accepted Answer

Contact our support team 24/7 via phone, live chat, or email from within the app.

Question 11

Do you offer training?

Accepted Answer

Yes. Onboarding includes staff training sessions. Additional training can be arranged on request.

Question 12

What if I need to cancel?

Accepted Answer

You can cancel at any time. We'll ensure a smooth transition and data export.

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